Frequently Asked Questions
Are your cabinets all custom made?
Yes, we pride ourselves on the fact that we hand make all our kitchen cabinets at our factory in Cumbernauld. This allows us to customise sizes to suit & maximise storage space available in your kitchen. Our craftsmanship really sets us apart from our competitors. We have access to all the major door manufacturers in the UK & we make some door types in house.
Do you offer a complete installation service?
Yes, we offer a full installation service to from start to finish. We will dismantle your old kitchen cabinets etc and can handle the disposing of them in an environmentally friendly manner. When we have completed the installation you will be left with a brand new, fully functioning kitchen and we are also very tidy people, so there will be no mess left whatsoever.
Are your employees fully qualified?
Yes, All members of our installation team are fully qualified and accredited – we only hire the best tradesmen to ensure our high standards of workmanship is always maintained.
Can you do a home survey?
Of course, before we undertake any project, one of our expert surveyors will visit your home and carry out a detailed work survey of everything needed to complete the job.
Do you offer a free design service?
Yes we do, but the first step is to meet you and discuss with you what it is you are looking for. We often find that our customers have a good idea of the style and design of kitchen they want. We will talk you through all different options and designs available.
Do you have samples that I can see?
Yes, we have a huge range of samples we can show you, from fixtures and fitting to full cabinets, and of course you can see recent examples of finished custom kitchen right here on our website.
Do you provide any guarantees?
Yes, we will provide you with a manufacturers guarantee after we have finished the job.
What payment methods do you accept?
We accept various forms of payment but usually it will be a bank transfer or cash. Unfortunately we are no longer able to accept cheques. You will be given a full receipt after the job is completed.
How long will my new kitchen take to install?
This all depends on the size of the project and we always aim to finish quickly if we can, but we will never rush a job as we are perfectionists. We can give you a detailed timeframe after the job has been discussed with you in principle.
Do you offer any other services?
Yes we do, we have just recently started offering custom made glass splash-backs which customers are loving. It really adds something unique to your kitchen. We have also started offering a complete custom bathroom service which is up to the same high standards as our custom kitchens, keep checking back on the website for more completed projects.